Client Study case: Transavia tips app
Transavia Tips is a white-label app filled with trusted local tips from the crew. It helps Transavia build stronger connections with passengers and adds value beyond the flight.
Transavia tips
Transavia crew members, including flight attendants and pilots share their favorite spots for food, activities, and more – all personally recommended.
App users can also add their own tips and share them with others. If there are no reviews yet for an upcoming trip, customers can request suggestions from their network. This ensures access to the best local insights at any time.
WHY TRANSAVIA INVESTED IN GOHERE'S WHITE-LABEL APP
With limited room to grow passenger numbers at Schiphol Airport, Transavia turned its attention to delivering more value to existing customers. The key question became: what can they offer beyond the flight from A to B?
Transavia uses local tips, from great restaurants to must-do activities, to stay engaged with passengers after they land. By sharing crew recommendations, the airline adds a personal and trustworthy layer to the customer journey which also opens up new revenue opportunities through affiliate links and advertising.
READY TO LAUNCH YOUR OWN TRAVEL APP?
Let’s talk about how we can help your brand grow through a smart, scalable app solution.
WHAT DID THE DEVELOPMENT PROCESS LOOK LIKE?
Transavia Tips was the first-ever white-label app created using the GoHere platform, launched in late 2019. As a pilot project, it required building and refining many elements from the ground up. Several weeks of testing followed, during which key improvements were made to the technology, user experience, and design.